Terms & Conditions

1.1 These terms of sale apply to all goods supplied by Laptop-Keys.com, a DBA of Gearbox Websites LLC (San Diego County Fictitious Business Name No. 2023-9005265), whose registered office is at 13446 Poway Rd #304 Poway, CA 92064, registered in California No. 101-179053 (the "Supplier").

1.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order.

1.3 An acceptance of your offer to buy the goods will be sent shortly after your order. However, we do have the right to terminate the contract in the event that the goods are unavailable, mis-priced, or cleared funds are not received.

1.4 The contract is subject to your right of cancellation (see below).

1.5 The Supplier may change these terms of sale without notice to you in relation to future sales.

2.1 The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock we will not accept your order. If after acceptance the Supplier discovers within 14 days that the goods are unavailable, we may terminate the contract and refund or re-credit you for any sum that has been paid.

2.3 Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found within 14 days of accepting your order, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive confirmation within 14 days of informing you of the error, the order will be cancelled automatically and any payment refunded.

2.4 In addition to the price, you may be required to pay a delivery charge for the goods.

3.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date, and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

3.2 There will be no delivery until cleared funds are received.

3.3 Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

4.1 The goods you order will be delivered to the address you give when you place your order. Some deliveries are not made outside the United States.

4.2 Orders will be processed within 48 hours of receipt of payment and will be delivered as per the requested delivery option, provided no additional security checks are required and all stock items are available.

4.3 If delivery cannot be made to your address for reasons under the Supplier's control, the Supplier will inform you as soon as possible.

4.4 If you deliberately fail to take delivery of the goods, the Supplier may: (a) store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or (b) sell the goods at the best readily obtainable price and account to you for any excess over the price you agreed to pay, or charge you for any shortfall.

4.5 If you fail to take delivery because you have cancelled your contract, the Supplier shall refund or re-credit you within 30 days for any sum that has been paid. You shall be required to return the goods to the Supplier at your own cost.

4.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered through reasonable or unavoidable delay in delivery.

5.1 The goods are at your risk from the time of delivery.

5.2 Ownership of the goods shall not pass to you until the Supplier has received in full all sums due to it in respect of the goods and all other sums which are or become due from you on any account.

5.3 The Supplier shall be entitled to recover payment for the goods even though ownership has not yet passed.

6.1 You have the right to cancel the contract at any time up to 10 days after you receive the goods. Please note that this policy has some limitations and does not apply to business customers.

6.2 To exercise your right of cancellation, you must give written notice to the Supplier by hand, post, or via our Contact Us page, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.

6.3 Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered, you will be responsible for returning the goods to the Supplier at your own cost. You must take reasonable care to ensure the goods are not damaged in transit.

6.4 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid.

6.5 Except in the case of faulty or misdescribed goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

7.1 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the Contact Us page within 7 working days.

7.2 If you have any other complaint about the goods, you should notify the Supplier in writing as soon as possible, but in any event within 14 days of discovering the issue. This does not affect your statutory rights as a consumer.

8.1 If you are a consumer, the Supplier shall not be liable to you for any loss or damage where: (a) there is no breach of a legal duty owed to you by the Supplier; (b) such loss or damage is not a reasonably foreseeable result of any such breach; or (c) any increase in loss or damage results from breach by you of any term of this contract.

8.2 Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier's negligence or fraudulent misrepresentation.

8.3 If you are a business customer, the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill, or otherwise) which arise out of or in connection with this agreement.

9.1 The goods are replacement parts sold for installation by you, or by someone acting on your behalf, on your own equipment. The Supplier supplies parts only. The Supplier does not install the goods, carry out repairs, or supervise any repair.

9.2 Any installation instructions, videos, guides, or support advice provided by the Supplier are general guidance offered as a courtesy. They are not a guarantee that a repair will succeed on your particular device, and following them remains your own decision.

9.3 Installing or removing keyboard parts carries an inherent risk of damage to the goods and to your equipment. By purchasing the goods and attempting a self-repair, you acknowledge this risk and agree that any repair is carried out entirely at your own risk.

9.4 To the fullest extent permitted by law, the Supplier shall not be liable for, and you release the Supplier from, any loss or damage arising from the installation, attempted installation, removal, or use of the goods in a repair. This includes, without limitation: (a) damage to your keyboard, laptop, or any other component or property; (b) damage to the goods themselves during installation; (c) loss of data or loss of use of your equipment; (d) the loss of any manufacturer's service coverage or service plan; and (e) the cost of any professional repair or replacement equipment.

9.5 The Supplier's responsibility is limited to delivering the correct goods to you in the correct condition. Once the goods have been installed, or installation has been attempted, the Supplier is not responsible for any breakage of or damage to the goods or your equipment, and will not replace the goods free of charge for that breakage or damage.

9.6 To the fullest extent permitted by law, the Supplier's total liability in connection with any goods shall not exceed the price you paid for those goods.

9.7 If you are not confident carrying out the repair yourself, you should have the goods installed by a qualified technician. The Supplier is not responsible for the work of any third party you engage.

9.8 Nothing in this section limits the Supplier's liability under section 8.2, or any statutory right you have as a consumer that cannot lawfully be excluded.